Try multiple sizes and styles. Take 7 days after delivery to decide what you’d like to keep.
We’ll place a hold on your card for the full order amount for the duration of your trial. You’ll be charged for the items you decide to keep.
Returns are easy & free. Returned items must be in new condition. Learn more.
We pride ourselves on a super fit. It's in our name after all. If your items don't fit just right, we'll do a single exchange to a new size with free shipping both ways (US orders only).
Once your return shipment has been scanned by USPS, we will automatically place an exchange order for your new item(s). Be sure to get your return item(s) in the mail quickly as we cannot hold inventory for you until your return ships.
If we do not have your size in stock, we will be unable to complete the exchange. You will receive a refund to your original payment method when the return arrives to our office.
To get started with an exchange, click here: ONLINE RETURNS PORTAL
We offer free returns on US orders. You can print a shipping label directly from our returns portal. Original shipping charges (if any) are not refundable.
To get started with a return and print a shipping label, click here: ONLINE RETURNS PORTAL
Returns will be processed within 5 business days of receipt. You will receive an email notification about your refund. It may take up to 10 business days for the refund to reflect on your account statement.
To get started on a Try At Home return, click here: ONLINE RETURNS PORTAL
For more information, go to Try At Home FAQs.
International orders are not eligible for exchange, but you may return your order for a refund and place a new order for a different size. Ship your item(s) to the return address below. We recommend using a shipping service with tracking and insurance. We cannot be responsible for items lost in the mail.
Send returns with packing slip or proof of purchase to:
Superfit Hero Returns
6875 Phoenix Ave.
Riverside, CA 92504
Once you've shipped your item(s) back to us, email email@example.com and provide your order number, carrier information and return tracking number. Returns will be processed within 5 business days of receipt. You will receive an email notification about your refund. Depending on your bank, it may take up to 10 business days for the refund to reflect on your account statement.
If you need help with sizing or anything else, please contact us here with your order number. We'd be happy to help!
Policy is subject to change. Most recent update: November 8, 2020.