Try At Home FAQs
Try At Home FAQs
How does the Try At Home program work?
Never order with wrong size again! With our Try At Home Program, you can try up to 6 pieces free for 7 days. Only pay for what you keep. Returns are always easy and free.
- 1. Order up to 6 pieces to Try At Home.
- 2. Choose which items you want to keep.
- 3. Use our Online Returns Center to return anything you don't wish to keep.
What forms of payment can I use for my Try At Home order?
We recommend using a credit card for your Try At Home order.
*Please note that authorizations held on a debit card will effectively "subtract" these funds from your available balance. This is our way of ensuring we can capture funds if you choose to keep your items. Rest assured that when your trial ends, you will only be charged for what you keep, and any authorizations will drop off your debit card, releasing your funds instantly without having to wait for a refund to process.
*Please note that authorizations held on a debit card will effectively "subtract" these funds from your available balance. This is our way of ensuring we can capture funds if you choose to keep your items. Rest assured that when your trial ends, you will only be charged for what you keep, and any authorizations will drop off your debit card, releasing your funds instantly without having to wait for a refund to process.
When does the trial period begin?
Your 7 day trial period begins when your items are delivered. You have until the end of your trial period to postmark returns.
How do returns work?
Use our Online Returns Center to print your free return postage. Returned items must be in new condition with original tags attached and have their original packaging. Returns should be shipping in the reusable mailer your order was delivered in. See our full Return Policy.
Other questions?
Find our full list of Try At Home FAQs here.
Or contact us and we'll get back to you ASAP!
